Bank Midwest
  • 13-Mar-2020 to 12-May-2020 (CST)
  • Insurance
  • Spirit Lake, IA, USA
  • Hourly
  • Full Time

Health, Dental, Vision, PTO, Holidays, 401k, Employee Stock Ownership Plan

Bank Midwest is seeking a full-time Insurance Customer Service Representative in Jackson, MN.  This position works closely with all producers and customers to provide excellent customer service.


  • Assists in the production of new accounts and retention of existing accounts.
  • Provides prompt, efficient, high quality service to designated accounts in support of Producer and Agency activities
  • Provides comparative quotes on designated prospects/accounts for Producers.
  • Gathers policy information as needed for renewals, changes, quotation
  • Maintains strong business relationships with external vendors, including underwriting, claims, accounting  staff of the insurance carriers represented by Bank Midwest Insurance Services
  • Manages incoming calls, customer contact, and documentation of information in EPIC
  • Working knowledge of the agency's core systems; EPIC and Insurance Carrier sites


  • Must hold, or obtain within 3 months of hire, licensing in Property/Casualty and Life/Health
  • PC skills
  • Strong verbal/written communication skills, accuracy and attention to detail.
  • Strong customer service focus and enjoy working in a team environment.
  • Phone / work experience in professional office setting.

Bank Midwest offers competitive compensation and benefits including Health, Dental, Vision, 401k, Employee Stock Ownership Plan.

High School Diploma / GED

Equal Opportunity Employer

Veterans, Women, and Minorities encouraged to apply

Full Job Description
Bank Midwest
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